TK99 Casino — Terms & Conditions

1. Introduction & Acceptance

Welcome to TK99 Casino. These Terms & Conditions ("Terms") govern all aspects of using the TK99 Casino platform. By accessing our website, mobile app, or any related services, you agree to be bound by these Terms.

TK99 Casino is an online gaming and betting platform for users in Bangladesh. We believe that clear, transparent rules create a fair and enjoyable gaming environment. That's why our terms and conditions are written in plain, straightforward language so every user can easily understand them.

If you do not agree with any part of these terms, please refrain from using TK99 Casino. For any questions, feel free to contact our support team.

2. Account Registration

To create an account at TK99 Casino, you'll need to provide the following information accurately:

• Full legal name (as per National ID)
• An active mobile number (compatible with Mobile Pay/Nagad/Rocket)
• Valid email address
• Date of birth (must be 18 or older)

Each person may only register one account. If multiple accounts are found linked to the same individual, all accounts will be closed and the balances may be forfeited.

You are responsible for the security of your own account. Never share your password or login details with anyone. Report any unauthorized access to us immediately.

3. Age & Eligibility

TK99 Casino is strictly for adults only. An account can only be opened if the following conditions are met:

• Must be at least 18 years of age
• Registration must be done voluntarily and with full awareness
• Must have a valid mobile wallet or bank account registered in your own name

We may request a national ID or other identity document at any time for age verification purposes. Withdrawals may be put on hold until age verification is complete.

4. Deposit Policy

You can deposit at TK99 Casino via Mobile Pay, Nagad, or Rocket. Important information about deposits:

• Minimum deposit: ৳300
• Maximum single deposit: ৳50,000 (higher limits apply for VIP users)
• Deposits are generally instant — in most cases your balance is credited within 5 minutes
• No additional charges on deposits
• Deposits from third-party wallets or accounts are not accepted

If your account balance doesn't update after a deposit, contact support with a payment screenshot. We aim to resolve all such issues within 6 hours.

5. Withdrawal Policy

Withdrawing your winnings is simple and fast. However, the following rules apply:

• Minimum Withdrawal: ৳500
• Withdrawals can only be made to your registered mobile wallet
• Identity verification may be required before your first withdrawal
• Standard processing time: 15–30 minutes
• Maximum daily withdrawal limit: ৳1,00,000

Winnings from bonuses are subject to wagering requirements before withdrawal. These requirements are specified individually for each bonus.

In cases of suspicious activity or rule violations, TK99 Casino reserves the right to temporarily hold withdrawals pending investigation. Decisions will be made based on the outcome of that investigation.

6. Bonus & Promotion Terms

TK99 Casino regularly offers a variety of bonuses and promotions. The following general terms apply to their use:

• Each bonus offer comes with specific wagering requirements (typically 10x–30x)
• Bonuses are generally valid for 7–30 days — any unused bonus will expire at the end of this period
• A user may not participate in the same promotion more than once
• Withdrawals cannot be processed if bonus wagering requirements have not been met
• Opening multiple accounts to take advantage of bonus offers is strictly prohibited

TK99 Casino reserves the right to modify, cancel, or add new conditions to any bonus offer. Advance notice will be given for any such changes.

7. Gaming Rules

All games on TK99 Casino are conducted fairly and transparently. Key rules governing gameplay:

• All game outcomes are determined by RNG (Random Number Generator) technology
• If a bet remains unresolved due to a technical issue during gameplay, TK99 Casino will void that bet and return the stake
• If a technical error is proven to have affected a game's outcome, that round will be declared void
• TK99 Casino is not responsible for any loss of connectivity due to internet disconnection

Additional rules apply to Sports Betting. Please read the relevant event rules before placing any bets.

8. Prohibited Activities

The following activities are strictly prohibited on TK99 Casino:

• Creating multiple accounts to claim bonus benefits
• Using any software or bot to play games
• Unauthorized access to another user's account
• Adding funds to an account through fraudulent payments or chargebacks
• Exploiting any technical error or glitch on the platform
• Colluding with other users to manipulate bets
• Playing games using third-party funds

9. Account Suspension & Closure Policy

TK99 Casino may suspend or close an account under the following circumstances:

• In the event of a terms violation
• If identity verification is not completed
• If suspicious activity is detected
• At the user's own request (self-exclusion)
• Prolonged inactivity (more than 12 months)

Before closing an account, the user will be informed of the reason and given an opportunity to resolve the issue. Any valid balance will be refunded, except in cases involving prohibited activities.

You can close your account at any time by reaching out to our support team.

10. Responsible Gaming

At TK99 Casino, responsible gaming is our top priority. Our platform offers the following protective features:

• Deposit Limits: set daily, weekly, and monthly limits
• Session limit: set a cap on how long you play in a single session
• Self-Exclusion: temporarily close your account for a set period
• Cooling-off period: 24 hours to 6 weeks
• Reality check: periodic reminders showing how long you've been playing

For more details, visit our Responsible Gaming Page View.

11. Privacy & Data Protection

Protecting your personal information is extremely important to us. TK99 Casino uses your data solely for the following purposes:

• Account Management & Identity Verification
• Payment Processing
• Sending relevant promotions and offers
• Compliance with Applicable Laws

We never sell your information to third parties. To read our full privacy policy, visit our Privacy Policy Page View.

12. Changes to Terms & Contact

TK99 Casino reserves the right to update these terms and conditions at any time. For significant changes:

• A notice will be sent to the registered email address
• A notification will be displayed on the platform
• Players will be notified at least 7 days before any new terms take effect

Continued use of the platform after any changes takes effect will be considered your acceptance of the updated terms.

For any questions, complaints, or feedback, feel free to get in touch with us: